• If you have any questions, please send a WhatsApp message to the hotline number.

Boarding information

• Please come to check in at least 30 minutes before departure.
• Please print your voucher, as some operators may not accept them on screens.

Trip information

• Cross-border trips: Please be aware that bus driver can only wait 30 minutes at the border. Passengers taking more time in the immigration process have to wait for the next bus of the same carrier.
• Malaysian buses do not have toilets on board by law. There will be a toilet stop at the gas station where passengers can also buy some snacks.
• You do not need to buy a ticket for children under 2 years of age.
• All arrival times are approximate and depend on traffic.

Cancellation policy: Penang Station - Hat Yai Station

No refunds.